(Per ISO 19011:2011 Guidelines for Auditing Management Systems)
As defined in ISO 9000:2015 Quality Management Systems – Fundamentals and Vocabulary an audit is a “systematic, independent and documented process for obtaining audit evidence and evaluating it objectively to determine the extent to which audit criteria are fulfilled.”
One of the requirements in standards is that organizations must conduct internal audits of the implemented system. This training provides the identified auditor candidates the necessary skills to conduct effective audits. These programs can also be used as an excellent refresher course for current auditors.
The first day of the training is a detailed review of the relevant standard. Exercises are used throughout the training to help attendees gain knowledge of the standard requirements and how to navigate within the standard.
Internal Management System Auditor Training is provided for the following standards:
- ISO 9001:2015 and 9001:2008 Quality Management System ~ Requirements.
- ISO/IEC 17025:2005 General Requirements for the Competence of Testing and Calibration laboratories.
- ISO 13485:2003 Medical Devices ~ Quality Management Systems ~ Requirements for Regulatory Purposes.
- ISO 14001:2015 and 14001:2004 Environmental Management Systems.
- AS9100 Rev. “D” Quality Management Systems for Aviation, Space and Defense Organizations.
- AS9110 Rev. “C” Quality Management Systems – Requirements for Aviation Maintenance Organizations
- AS9120 Rev. “B” Quality Management Systems – Requirements for Aviation, Space and Defense Distributors
- AS9003 Inspection and Test Quality Systems, Requirements for Aviation, Space, and Defense Organizations
- IATF 16949:2016 Quality Management Systems For Automotive Production and Relevant Service Part Organizations.
- ISO 20252:2012 Market, opinion and social research —Vocabulary and service requirements.
- NADCAP Systems Implemented.
- Special Systems or Additional Standards defined by the customer.
At the end of this training session, participants will be able to:
- Understand the requirements of the relevant standard.
- Understand the terms and definitions used in auditing.
- Understand how to recognize “Positive Aspects” of a system.
- Understand how to recognize a nonconformance.
- Write clear nonconformance statements.
- Apply the steps of auditing activities.
- Initiate the audit.
- Conduct through document reviews.
- Prepare for the on-site audit activities.
- Conduct the on-site audit.
- Understand the Preparation, approval and distribution process for the audit report.
- Complete the audit.
- Conduct the follow-up.
- Conduct internal, external or supplier audits for your organization.
- Conduct audits at other organization locations, corporate offices, potential suppliers, or existing suppliers.
Exercises and case studies are used throughout these training programs to help attendees understand auditing concepts.
Witnessing and coaching your internal audit team as they perform an actual audit can be included in the training program.